Job Listing Details

The State of Montana is an equal opportunity employer.

Job Listing Detail
 
Dispatcher

*Applications must be received by Midnight Mountain Time on the closing date.

10380-1396

For more information contact:

State Agency:
Justice
P.O. Box 201404
Helena, MT 59620-1404
Phone:(406)444-7077
Fax:(406)444-1887
TTY:Montana Relay Service at 711
E-mail:dojapps@mt.gov

- OR -

Local Montana Job Service Workforce

Position 41121002, 41121551, 41121611
3
Helena
Full-Time Permanent
Varied Shifts
5/30/2013
6/27/2013
Justice
Highway Patrol
3
Yes
$14.91
Hourly
Additional Salary Information:


Applicant Pool:If another department vacancy occurs in this job title within six months, the same applicant pool may be used for the selection.

Special Information:

REQUIRED: Every applicant MUST submit a certificate from Job Service for the 5-minute typing test. The results need to be within the last six months. A minimum of 40 wpm is required. The results of the typing test from Job Service may be attached to your online application or mailed, faxed or emailed to the address on this announcement. All documentation must be received by the closing date of June 27th to be considered for this position. If you have any questions about this please call our office.

Every day at The Montana Department of Justice, our employees are dedicated to ensuring the well-being and rights of the people of our great state. We’re passionate about what we do because it’s more than a job or a career. It’s about who we are as people.

If this sounds like you, your unique experiences, knowledge, and values may be just what the Montana Department of Justice is looking for and needs. In return we can offer a rewarding career, with great benefits, among professional colleagues, and in a culture that promotes fairness and growth opportunities.

BENEFITS: Upon date of hire, employees are eligible for state paid premiums toward employee “core” medical, dental, and basic life insurance coverage. Dependent coverage and supplemental options are also available. Employees earn 15 working days of annual leave, 12 days of sick leave and 10-11 paid holidays each year. Membership in a Retirement System with a state contribution begins upon the first day of employment (vesting criteria applies).

The Montana Department of Justice is an equal opportunity employer. Women and/or minorities are under-represented in this position and are encouraged to apply.

1. Your application will be used to evaluate your written communication skills.

2. Additional materials, references or information submitted by the applicant but not requested by the employer will not be considered.

3. The selection procedures to be used in evaluating the
Applicant’s qualifications may include, but are not limited to:
Application review, performance tests, structured oral interviews and a thorough background investigation (reference and criminal history checks), hearing exam, and fingerprinting. Applicants appearing to best meet competencies for this position may be selected for a performance tests and structured interviews.

4. The essential functions of the job require that the incumbent must be successful in hearing and comprehending in a multi-task oriented and chaotic environment. The incumbent must also be fit to provide effective public safety related services when dealing with both routine and emergency situations which are inherent to the duties of a communications systems operator.

5. Applicants will receive e-mail notification regarding their status in the selection process. We anticipate this notification will be sent one week after the closing date.

 


Successful applicant(s) will be subject to:
Criminal History Background Check
Duties:

The Highway Patrol Communications System provides two-way radio, phone and teletype public service, and law enforcement communications services for Highway Patrol Division troopers, Department of Justice employees, and numerous other state agencies. The Center provides direct access to the Criminal Justice Information Network (CJIN), National Law Enforcement Teletype Service (NLETS), and the National Criminal Information Center (NCIC). The Center also provides CJIN (Criminal Justice Information Network) operational service after hours, on weekends, and holidays as well as during the business day when CJIN staff is short of staff, on sick leave, performing training, or out of the office. The Center also provides after hours, weekends, and holiday answering service for the Governor and numerous State agencies.

Dispatchers serve as the vital communications link between Highway Patrol and other law enforcement officers and the public. Dispatchers staff the center 24 hours a day, 365 days a year, and provide the emergency communication services required to provide public safety.

Working Conditions and Physical Demands: This position requires that no visual, audio, or speech impairments exist that would interfere with effectively performing the duties and responsibilities of the position. Shifts are varied (the Center is operational 24 hours a day, 365 days a year) and are assigned in order to best utilize the staff. The position is generally sedentary in nature with long periods of sitting in a confined work area; however, dispatchers are required to perform some light lifting, stooping, and bending duties in the process of working with files and performing routine office duties. Dispatchers speak with highly emotionally charged, mentally impaired and unstable individuals and must be able to tolerate a high degree of stress and remain calm under emotional emergency conditions. Dispatchers work varied shifts, from days to nights and work holidays and weekends. A security clearance is required because of the high degree of confidential information contained within the system files. Dispatchers may be required to work overtime if emergency situations arise or if relief help does not arrive on time.

Dispatchers ability to quickly and efficiently dispatch troopers and resources during emergency situations minimizes loss of property and life. Must plan for, coordinate, and supervise dispatch activities that occur under stressful conditions and oftentimes without complete information or guidance. The safety of the trooper performing routine duties is impacted by the ability of the Dispatcher to quickly and thoroughly access CJIN files.

The dispatcher must be able to function during times of natural or manmade disasters and provide necessary information regarding the location and availability of numerous resources and coordinates their dispatch. 

Competencies:

Entry Level: must have skill in the operation of computer terminal and peripheral equipment; multi-line phone system. Skill in the operation of computer terminal and peripheral equipment; fax and copy machines; dictaphone; and other office equipment.

Competencies required may include: Communicates effectively, solves problems; makes decisions based on Patrol’s mission; trustworthy; accountable for own actions. Works as a team member; willing to learn and improve; follows a code of conduct; maintains high standards of honesty, integrity, trust, and openness. Commitment to the mission of the agency; performs duties for the benefit of the people of the state; reliable and dependable. Shares information and feedback; builds relationships with others, and has the ability to think analytically to solve problems.

Education/Experience:

The above knowledges, skills and abilities are acquired through high school diploma or GED. Must meet the requirements set forth for public safety communicators in the Administrative Rules 23.14.501 and 23.14.502 and MCA 7-31-202 and 7-31-203: Citizen of the United States, eighteen years of age, pass a criminal history records check including fingerprinting: (1) no felony convictions which could have resulted in imprison¬ment in a federal or state penitentiary; (2) misdemeanor convictions for criminal offenses will be reviewed on a case-by-case basis. Be of good moral character. One to two years of job-related experience.

Within one year of date of hire, must successfully complete a 40-hour basic course for public safety communicators conducted by the Montana Law Enforcement Academy
 

Supplemental Questions: None Required
REQUIRED: Every applicant MUST submit a certificate from Job Service for the 5-minute typing test. The results need to be within the last six months. A minimum of 40 wpm is required. The results of the typing test from Job Service may be attached to your online application or mailed, faxed or emailed to the address on this announcement. All documentation must be received by the closing date of June 27th to be considered for this position. If you have any questions about this please call our office.
Additional Materials Required:
  1. Other Required Materials (see Job Listing)