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This form is for electronic public comments specifically pertaining to a pending Commission proceeding (docket), notice of which allows for public participation through written comments. This form is not to be used for inquiries, complaints, or other general communications. This form is not to be used by entities or persons who have obtained party status in a Commission proceeding. If you are a party to a pending Commission proceeding, participation by you is available as provided in the procedural order governing that proceeding.
This form may be used to contact a Montana Public Service Commissioner for communications that are outside the scope of any pending contested case proceeding, such as requesting the Commissioner’s appearance at an event or for a speaking engagement. Do not use this form to comment on an existing matter before the Commission (instead select "Comment on a Proceeding") or to request the Commission’s assistance in resolving a consumer matter (instead visit the PSC Website ). Your comment will undergo a screening process to ensure that the information contained therein does not violate Commission ex parte communication rules.
This form is for requesting assistance with a consumer issue pertaining to a utility regulated by the Montana Public Service Commission. This form is not to be used for commenting on a pending proceeding (instead select "Comment on a Proceeding") or contacting a Commissioner (instead select "Contact Your Commissioner").
Prior to requesting assistance from the Commission, you must contact the utility to attempt to resolve the matter. If the results of those efforts were not satisfactory, you may request assistance from the Montana Public Service Commission Consumer Assistance Program.
The Consumer Assistance Program ("CAP") assists customers in resolving disputes with their service utility providers, but cannot provide legal advice. By submitting this form you are authorizing CAP staff to contact the company(ies) noted AND you are agreeing to allow the company(ies) to share information about your account with the CAP staff. In addition, you acknowledge the information provided by you is true and correct to the best of your knowledge, information and belief.
Please explain in detail your request for assistance, provide relevant details (dates, times, places and persons involved), and any other information that may be important. If applicable, please upload attachments (including bills, invoices, notices, etc.) related to the request.
Upload All Relevant Documentation For This Comment
Notification: You are submitting a comment to the Montana Department of Public Service Regulation, Montana Public Service Commission, an agency of the State of Montana. A document filed with a state agency becomes public record pursuant to the Montana Constitution, article II, Section 9, and is available for public review pursuant to Mont. Code Ann. § 2-6-1003, unless specifically protected pursuant to Admin. Rules of Mont. Title 38, Chapter 2 or Montana Constitution, article II, Section 10.
Please be advised that your comment constitutes a public document and is required to be available to the public. It will be available for public inspection at the Commission office, will be produced pursuant to a records request received by the Commission, and may be posted on the Commission’s website under the docket. If your comment is posted online, your address, email and phone number will be redacted.
Notification: You are submitting a comment to the Montana Department of Public Service Regulation, Montana Public Service Commission, an agency of the State of Montana. A document filed with a state agency becomes public record pursuant to the Montana Constitution, article II, Section 9, and is available for public review pursuant to Mont. Code Ann. § 2-6-1003, unless specifically protected pursuant to Admin. Rules of Mont. Title 38, Chapter 2 or Montana Constitution, article II, Section 10. Please be advised that your communication with a Montana Public Service Commissioner constitutes a public document, is required to be available to the public, and would be produced pursuant to a records request received by the Commission.
Montana Public Service Commission staff is available to assist with your inquiry. If you would prefer to discuss the matter with a Commission staff member, please select Staff Directory.
Notification: You are submitting a document to the Montana Department of Public Service Regulation, Montana Public Service Commission, an agency of the State of Montana. A document filed with a state agency becomes public record pursuant to the Montana Constitution, article II, Section 9, and is available for public review pursuant to Mont. Code Ann. § 2-6-1003, unless specifically protected pursuant to Admin. Rules of Mont. Title 38, Chapter 2. Documents submitted to the Commission are subjected to production pursuant to a records request received by the Commission. Documents produced pursuant to a records request that contain protected information (such as address, email, and phone number) will be redacted by the Commission. Additionally, information provided to the Commission will remain on file and may be used in further Commission proceedings, subject to the redaction noted above.